The annual meeting of the membership of the Taylor Water Association, Inc. was held on Tuesday, November 14th, 2017. In addition to the election of board of director members, election of officers of the board, operational reports and financial reports, the membership voted on and approved the following changes and updates to the billing policies of the Association:
In addition to announcements and notices on your new monthly statement, the Association continues to provide information and services on its website, taylorwaterassoc.com and on its FaceBook page. Feel free to communicate with us through these communication channels or by email ([email protected]), telephone, or regular mail. As has been the practice for years, the Association’s board of directors holds a monthly business meeting on the second (2nd) Tuesday of each month at 6PM at the Taylor Fire and Water building meeting room, 65 Cut Off Road in Taylor.
- The new meter reading and billing system is in place and operational. The system allows for billing utilizing a choice of a traditional invoice form or a traditional statement form. There are minor differences in the data available to print on the two forms. The members present voted to use the statement format, which has a more complete picture of the account activity. The statement format will be used for both the bill on the first of the month and any needed “Second” notices;
- To simplify the Association’s “Late Fee” policy, to encourage on-time payment of balances due, and to attempt to recoup the Association’s costs in processing and handling Past Due accounts, the members voted to change from the current, complicated ten percent (10%) of the past due balance policy to a simple set fee of ten dollars ($10) for any account having a past due balance at the close of business on the Due Date. The “1st of the month” bill will report the amount due IF PAID ON OR BEFORE THE DUE DATE. Payments received after the due date will have the late fee added to their account and reported on their next statement;
- The “Due Date” for considering a customer’s account “Past Due” and subject to a “Late Fee” was changed from the 10th of the month to the 15th of the month in response to slower US Postal delivery times and to allow 5 more days for you to pay your bill before incurring the late fee;
- “Second Notice” bills will be prepared and mailed AFTER all receipts have been posted to accounts effective on the “Due Date” of each month. These additional “Second Notice” bills will be prepared and mailed only to those customers whose past due balance will result in their being subject to Collection and/or Cut off;
- Deposits of customer member payments may be made MORE THAN ONE TIME each month. The requirement for the Association to make a single monthly deposit of all payments is no longer in effect. Customers can expect their payment checks to clear their bank in a more timely manner. (Any customers who have been relying on the lengthy “float” time on deposits should take note of this change.)
- The Association will prepare and mail the new format statements on or about the 1st day of each month. These are full page statements mailed in window envelopes. There is plenty of room on the statement for the Association to print announcements and notices. Please read your statement carefully to stay fully informed of Association information.
In addition to announcements and notices on your new monthly statement, the Association continues to provide information and services on its website, taylorwaterassoc.com and on its FaceBook page. Feel free to communicate with us through these communication channels or by email ([email protected]), telephone, or regular mail. As has been the practice for years, the Association’s board of directors holds a monthly business meeting on the second (2nd) Tuesday of each month at 6PM at the Taylor Fire and Water building meeting room, 65 Cut Off Road in Taylor.